Received the Iomega drive opened box and set it up. The hard drive was not recognizeable by my notebook. I contacted Iomega support via online chat which is their only free support option and I spent 30 min. troubleshooting the situation. Support Tech determined it was an Iomega product problem. Had to box up the harddrive and mail it ($6.00 shipping) to Iomega support. Several days later they sent me a replacement refurb unit. Seems to be working fine now. Hoping it lasts for the long term.Get more detail about Iomega Prestige 1 TB USB 2.0 Desktop External Hard Drive 34275.
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