I received the HD, it worked good for a week. I backed up all of my media including family pics that have not yet been burnt to CD. The next week it died!!! I got on with the web chat customer service and their only solution was to send it back in to get another (more than likely a refurb). I asked about recovering my data and i was told ya we will do it for you but it will cost you. I said screw that, I took the HD out of the case and tested it myself. The HD was fine, it was the base that was fried. GREAT TROUBLESHOOTING TECH GUYS!!!!!!!!!!!!!! Their only resolution is to send it back in hopes you will pay them to recover your data!!!Get more detail about Iomega Prestige 1 TB USB 2.0 Desktop External Hard Drive 34275.
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