I bought this external hard drive from IOmega through Amazon. I had it for less than a MONTH before it failed.
I contacted customer service. Told them what happened and they said it was the power supply that was the problem. (It clearly wasn't.) They said they would send another power supply.
Three weeks go by. Nothing.
I contact them again. No explanation for what happened before. This time, they express the power supply.
... Which of course, makes absolutely NO difference.
Contact them *again*! This time, they acknowledge that maybe there is a problem with the hard drive. They'll replace it ... but I have to pay to send it back.
Sure. Why not charge the customer for a defective product from your company after ignoring a request for service for three weeks?Get more detail about Iomega Prestige 1 TB USB 2.0 Desktop External Hard Drive 34275.
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